Terms of service

OVERVIEW
Welcome to Norphia! The terms “we”, “us” and “our” refer to Norphia. Norphia operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Norphia is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
You are responsible for maintaining the security of your account credentials and all activity under your account.

SECTION 2 - OUR PRODUCTS
We make every effort to display products accurately, but product appearance may vary based on device and settings. We do not warrant that product appearance or quality will meet expectations.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Norphia reserves the right to accept or decline any order. Orders are not accepted until payment is processed and confirmation is sent.
Purchases are subject to our Refund Policy [LINK].

SECTION 4 - PRICES AND BILLING
Prices and promotions are subject to change without notice. You agree to provide current, complete, and accurate payment information.

SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only. Norphia is not liable for delays once the carrier has taken possession.

SECTION 6 - INTELLECTUAL PROPERTY
All content, trademarks, designs, text, images, videos, and other materials are owned by Norphia or its licensors and are protected by applicable intellectual property laws.
Nothing in these Terms grants you any rights to Norphia’s intellectual property without prior written consent.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties and assume no liability for your use of them.

SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessed through the Services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Norphia is powered by Shopify. Any sales are between you and Norphia. Shopify is not responsible for purchases made through our store, and you release Shopify from related claims.

SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.

SECTION 11 - FEEDBACK
By submitting feedback, you grant Norphia a perpetual, royalty-free license to use it for any purpose.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or inaccuracies and cancel orders if information is incorrect.

SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes or in violation of these Terms.

SECTION 14 - TERMINATION
We may terminate your access to the Services at any time. Obligations accrued prior to termination survive.

SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind.

SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Norphia shall not be liable for any indirect or consequential damages.

SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Norphia, Shopify, and their affiliates from claims arising from your use of the Services.

SECTION 18 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Norphia.

SECTION 20 - ASSIGNMENT
You may not assign these Terms without our consent. We may assign freely.

SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Norphia is headquartered.

SECTION 22 - HEADINGS
Headings are for convenience only.

SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting changes to this page.

SECTION 24 - CONTACT INFORMATION
Questions about these Terms should be sent to:
support@norphia.com